About QCCS

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About QCCS

When you are looking for quality care services for you or your love ones, it is important to find the provider that supports individual centred and family centred approach. An individual and family centred approach keeps the person with a disability or family, at the centre of decision making. Providing care that has been completely personalised for every individual is important to us here at Quality Community Care & Services. We recognise every individual is unique individual and that no “one size fits all”. Our services and supports are person-centred, not plan-centred, which means that we put choice and control directly in yours, your family’s, and carer’s. Participant choice and control has always been, and will remain, central to the delivery of the QCCS. QCCS aim is to support and provide services to people with disability and aged care and have ability to choose how best to use their funds to help them meet their needs and goals.

Quality Community Care & Services is a disability support services provider, providing services in Greater Western Sydney of New South Wales. With the range of services, we provide, we aim to make a difference in the lives of those with disability. The goal is to make each of our participant’s lives easier, fairer and more involved by participating within their own communities.

QCCS is a company that was established with the sole aim of offering disability services that puts the participant as a priority in creating opportunities, promoting independence and progression in a safe and non-discriminative environment.

At QCCS we pride ourselves on the personal, client focused and high-quality service that we provide. We follow the NDIS Practice Standards to maintain excellent results for both you and for us.

Our disability services have been formed from these Standards, so therefore we believe it is not only important to tailor our services to meet your needs but to provide the highest quality services in cooperation with those Standards so you can truly get the most from QCCS and know exactly what you can expect from us.

At QCCS, we would like to make a difference in the lives of those with disability and to make life easier, fairer and to get people involved and participating within their own communities. We will do our best to give you a personal and individualized experience and you will be treated fairly throughout your time with us, choosing to do the things that are important to you. With your help we can continuously work to improve our services to meet your needs and goals.

Our vision is to support and empower people to overcome
disadvantage and barriers to personal, social and
economic growth by delivering inclusive
and innovative services

Choice that makes the difference

Why choose QCCS ?

We (QCCS) work in partnership with the community business and government, to strive for excellence in meeting the holistic needs of our clients through the provision of high quality supportive, recreational, cultural, sporting and welfare programs.

We achieve our Vision by providing high quality care and support, which enhance opportunities for everyone to live, work and belong in an inclusive environment.

QCCS Values

Respect

We will listen to you and hear what you say and encourage independence and respect your decisions, opinions and views.

Honesty

We will be trustworthy, tell the truth and keep our promise to you and always provide the highest quality care we can.

Confidentiality

We believe privacy and confidentiality is of the utmost importance for you and the organisation.

Development and Improvement

We will identify, with your help, where we can develop projects. We always work to improve our services and to uphold the NDIS Practice Standards. Your feedback is always valued.

Safe and Harmonious working environment

We offer a workplace that provides support, guidance, and acceptance to staff and participants.

We have a passion to our work ethics. Every member of staff is passionate about his work and takes the participant as part of the family.

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Quality Community Care & Services’ include

  • Assistance with household tasks – such as meal preparation and delivery, house or yard maintenance, cleaning, and laundry.
  • Assistance with daily personal activities to enable people to live as autonomously as possible – such as personal hygiene, dressing, medication assistance, financial Management, communication skills and lifestyle mentoring.
  • Assistance with daily personal activities (High-Intensity), to enable people with more complex needs to live as autonomously as possible - supports are provided by personnel with additional experience/qualification.
  • Assistance with daily tasks in group or shared living arrangements to help individuals to live as autonomously as possible.
  • Assistance with life stage transitions, including mentoring, peer support, individual skill development, and decision making to support people to make transitions on their own terms and in a way that meets their goals and aspirations.
  • Assistance with travel and transport - provision of travel arrangements and support for people to access essential services.
  • Community Nursing Care - this includes providing specialist care in the home for those who require a higher level of care and attention.
  • Development of Daily Living and Life Skills - including developmental-focused activities and training to enhance the person’s capacity to live as independent an everyday life as possible.
  • Early Intervention Supports for Early Childhood - a mix of therapies to support children aged 0-6 with Autism Spectrum Disorder (ASD), developmental delay and/or speech delay.
  • Group and Centre-based activities – such as social outings and group and social activities on Quality Community Care & Services’ premises.
  • Innovative Community Participation - includes activities outside the scope of ‘Participation in the Community’;
  • Interpreting and translating - assisting people so that they can communicate independently when engaging in essential personal, social or community activities where mainstream translation services are not available.
  • Participation in the community – including supported shopping, medical appointments, sporting and recreational events, social activities, visiting or making new friends, travel and transport and building confidence and social skills.
  • Therapeutic Supports - supports to build people’s physical and mental health, in order for them to move with optimal mobility and interact with enhanced confidence and interpersonal skills.
  • NDIS Planning and Plan Management – strengthening NDIS participants’ ability to undertake tasks associated with the Management of their supports. This includes building financial skills, organisational skills, and enhancing the participant’s ability to direct their supports and develop self-Management capabilities. Plan Management is the financial Management of the participant’s NDIS Plan and includes making payments to providers, expense claims processing, developing monthly statements for participants and claiming payment from the NDIA. Plan Managers also liaise with providers and participants to implement and manage the plan.
Quality Community Care & Services complies with all NDIS Provider State and Commonwealth Government requirements for the delivery of quality and safe disability support services.